Description based on the Specified Commercial Transactions Act

Store Information

Shop name Go Go Curry Official Online Store
Distributor GoGoCurry Group Co., Ltd.
Sales Manager Toshiya Kobayashi
location 〒100-0004
Tokyo, Chiyoda-ku, Otemachi 2-6-2 Nihon Building 3rd floor
*We have moved to the address below as of August 1, 2022.
〒100-0006 1-12-1 Yurakucho Chiyoda-ku Tokyo Shin-Yurakucho Building 2F
telephone number 03-3246-5515
We do not provide support over the phone.
Please be sure to contact us via the contact page .
email address support@jp.gogocurry.com
Home page https://jp.gogocurry.com
Products Food (pre-packaged curry), tableware, etc.
Licenses and Qualifications no need
Sales price Please refer to each product page.
Sales volume Products are available while stocks last. If the product you have ordered is out of stock, we will contact you by email.
Required fees other than the product price Shipping fee: 800 yen nationwide (1,050 yen for Hokkaido and Okinawa)
Mail delivery: 400 yen nationwide *Free shipping for purchases over 5,000 yen. All consumption taxes are included in the product price (tax included price).
Application expiration date Please make payment within 7 days of placing your order. If payment is not confirmed within 7 days of placing your order, your order will be cancelled.
Delivery time Products that are in stock will be shipped within 2 business days of the order date.
In order to reduce CO2 emissions and to comply with the handling of personal information, a delivery note is not included with your order.
*If you would like a receipt, you can issue one from the dedicated page.
→ Click here for details

Payment Method

Payment Method Credit card (VISA / Master Card / American Express)
PayPal (registered bank account or credit card)
Amazon Pay
Apple Pay
Convenience store payment
Paidy

About shipping method

Shipping Method Yamato Transport

Returns and Exchanges

Return deadlines and conditions Please note that, as a general rule, we cannot accept returns or exchanges due to customer convenience. Returns and exchanges due to initial defects will only be accepted within 7 days of receiving the product. Shipping costs for defective products will be borne by our company.

If you wish to return or exchange an item, please contact the Go! Go! Curry official online store inquiry desk in advance. If the item is returned without prior notice, we will not be able to accept the return or exchange. Thank you for your understanding.

[Contact Information]
Go Go Curry Official Online Shopping Inquiry Form
Email us at: support@jp.gogocurry.com
*Please state your name, product name, purchase date and order number.
Exchange and return rules Due to the nature of the product, we will contact you in advance to confirm the situation. Depending on the content, we may not be able to accept returns or exchanges.

Circumstances when returns or exchanges will be refused
・Products that are defective after a certain number of days have passed since they arrived. ・Products that are different in appearance from what you expected, such as color or shape. ・Product packaging that is damaged, scratched, or dirty (excluding significant damage caused by issues during delivery, etc.).
・Other cases where we determine that we cannot respond

About order cancellation

Cancellation deadline and conditions Please note that, as a general rule, we cannot accept cancellations of orders due to customer convenience. In addition, we cannot accept cancellations of orders after preparation for shipment has begun (after we have sent you an order confirmation email).

[Contact Information]
Go Go Curry Official Online Shopping Inquiry Form
Email us at: support@jp.gogocurry.com
*Please state your name, product name, purchase date and order number.